
FAQ
📏 What is the bag size?
📏 What is the bag size?
22cm*18cm*13.50cm
📸 What type of photo should I send for a custom bag?
📸 What type of photo should I send for a custom bag?
A clear, well-lit photo where your pet’s face and key features are easy to see will give the best result.
🚚 How long does shipping take?
🚚 How long does shipping take?
For custom bags, please allow up to 3 weeks from the date you place your order for your bag to be made and delivered. For non-custom bags, please allow up to 2.5 weeks.
30 Day Warranty
I stand behind the quality of my Totes, which is why every order is backed by a 30 Day Warranty. If you are not completely satisfied, reach out within 30 days of delivery and we will make it right